HostGuard
Peace of mind, built into the PadSplit experience.
What HostGuard is
HostGuard protects PadSplit hosts from covered Member-caused damage and related costs. Coverage is built into your room pricing, no separate policy or signup required.
What HostGuard is not
Not a replacement for your property insurance. Does not cover losses or damages from events unrelated to PadSplit Members or the PadSplit model.
Program basics
Who's covered
All Hosts are eligible for coverage
When it starts
On move-in day of all new bookings and transfers
How it's paid
Automatically applied to room price
What's covered
Tip
Hosts cover the first $2,500 of any claim; HostGuard covers eligible costs up to the limits.
How it works
Document damage before repairs
File online, no login required
Claims Administrator reviews and decides
Approved claims reimbursed
Getting started
Gather what you need before you file. The portal walks you through the rest.
Member damages — photograph damage before repairs, gather repair estimates
Evictions — Eviction packet provided by PadSplit and all other relevant supporting documentation
Code enforcement — the citation and any related communication
Member lawsuits / liability — complaint, summons, and service documentation