Filing a Claim with Reserv

File a claim for your CIA Landlords Policy with Assured Partners

Filing Your Claim

Start Claim

Or email new.claimuk+cia@reserv.com

Give our Claims team a call on

+442078701698

Service Hours

*Mon. - Fri. 9am - 5pm GMT

*Please note that Reserv observes UK Public Holidays.

Claim Submission Checklist

To help ensure the fastest resolution time for your claim, please make sure to include as much information as possible for our adjusters.

Claim submissions should include:

Name of Policyholder
Company Name (if applicable)
Name of Notifier
Notifier Relationship to Insured
Policy Number
Date & Time of Loss
Loss Location
Loss Type
Summary of Loss Details
Supporting Information

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If submitting a claim via mail, please make sure to include a contact email address and phone number.

FAQ

Who are Reserv?

Reserv is a digital-native Third Party Administrator (TPA) building cutting edge claims technology that allows us to provide insureds with a clean, streamlined claims experience. We have assembled a team of veteran claims adjusters committed to delivering superior customer experiences and excited to tackle the long-standing challenges of the claims industry.

What happens after I submit my claim?

Once your claim has been submitted, the Reserv team will send an acknowledgment email. If we need additional information to start the review of your claim, we will request it in the acknowledgement email.

How do I follow-up on my claim if I have a question or additional information?

Please reply directly to the acknowledgement email that you received from Reserv. If you cannot locate the email, please reach out to new.claimuk+arthurhealth@reserv.com.

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I have a question about my policy.

Policy administration should be handled directly with <FILL ME IN>. Please navigate to <FILL ME IN>

What is Reserv’s mailing address?

Reserv Claims Analysis LLC

275 New N Road, London, Pmb 3077, N1 7AA